The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $53,000 or less, people with disabilities, the elderly and limited English speaking taxpayers who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals.
Designing the database system, we hope to solve privacy issues, increase workplace efficiency, avoid unnecessary printing costs and to increase accuracy. As a result of the database system, more clients would be attracted and helped due to the fact that we could fit in more clients per day.